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Resetting your password for your Australian Speech & Communication Institute account is a straightforward process designed for your security. If you have forgotten your password, please navigate to the login page for our online learning platform or member portal. You will see a link clearly labelled "Forgot Password?" or similar.

Click on this link, and you will be prompted to enter the email address associated with your account. Once you submit your email, our system will send a password reset link to that address. Please check your inbox (and spam/junk folders) for this email. Click on the link provided in the email and follow the on-screen instructions to set up a new password. If you do not receive the email within a few minutes, or if you encounter any issues during this process, please reach out to our technical support team for assistance.

To ensure optimal performance and access to all features within our online learning modules, you will need a relatively stable internet connection (broadband or fibre recommended). Accessing the modules requires a modern web browser, such as the latest versions of Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge. While basic access might be possible on older browsers, full functionality and display are guaranteed on current versions.

You can access the modules on a desktop computer (Windows, macOS, Linux), a laptop, or a tablet (iPad, Android tablet). A minimum screen resolution of 1024x768 is generally recommended. For some modules, particularly those involving interactive elements, video content, or live webinars, functional speakers or headphones are necessary. Specific requirements, such as microphone access for interactive sessions, will be detailed within the course or module description where applicable.

Yes, the Australian Speech & Communication Institute is committed to supporting the ongoing professional development of speech pathologists and related professionals. Many of our specialised workshops and training programs are specifically designed to align with the Continuing Professional Development (CPD) requirements set by relevant professional bodies in Australia, such as Speech Pathology Australia (SPA).

Details regarding the eligibility for CPD points, including the number of points or hours associated with a specific workshop, are clearly indicated on the individual workshop's description page on our main website. We recommend checking these details before enrolling. Participants are typically responsible for logging their CPD activities according to their professional body's guidelines, using the certificate of attendance or completion we provide.

Keeping your contact information up-to-date is important for receiving timely communications from the Australian Speech & Communication Institute regarding your programs, account, or support requests. To update your details, please log in to your personal profile page on our online learning platform or member portal.

Once logged in, navigate to the 'Profile', 'Account Settings', or 'My Details' section. You should find editable fields for your email address, phone number, mailing address, and other relevant contact information. Make the necessary changes and be sure to save your updates. If you encounter any difficulties accessing your profile or saving changes, please contact our support team, providing your name and registered email address, and we will assist you in updating your information manually.